Feedback

The following information anonymously (and with consent) presents clients’ feedback rating our work together on the survey form below. I believe that these responses show that my work is valuable and has had a positive impact on many people's lives. I hope you find them informative.

First, I present some testimonials and then I present two tables of information taken from returned surveys.

"I am very glad that my friend recommended that I go to Ivan for counselling. His empathy, acceptance, knowledge, and open-mind helped me understand myself and my behaviour better. I opened up and explored who I really am and felt safe and accepted whilst doing it."

"Having attended counselling with Ivan I was able to clear a pathway through my past life, looking back at that pathway I can now acknowledge the hurts without feeling the pain or the shame!  This has enabled me to have a wide and clear future pathway that allows growth along the way!! Thank you."

"Working with Ivan was a very life-altering experience. My sense of shame, depression, and meaningless was overwhelming me. I learnt a lot about myself and I grew. I felt very secure and I knew I could tell him anything without being judged."

"Ivan was excellent, made me feel very comfortable. Felt I could tell him my problems without being judged. Very easy to talk to. Thank you Ivan for all your help and kindness. Very glad I did counselling sessions. Thank you so much."

"Ivan helped me to see life in a clearer way. He broke down obstacles with me and was never judgemental. He helped me to be less harsh on myself and to be happy with who I am."

"Very happy with Ivan's approach to our sessions and his listening and attentiveness. Would (and did) recommend him to some of my friends."

"Ivan helped me deal with a lot of pain. I am very grateful for what he has done for me."

"Ivan is very friendly, professional, and easy to talk to and he helped me understand which areas of my life I needed to address. He listened to my issues and gave me the space to address my issues."

"There is not one thing that Dr Ivan could be faulted on. It's very easy to see how professional he is. He knows when to ask the important questions. Most of the time I forgot that I was actually talking to a counsellor. For me, he has what it takes to make/help you relax and talk."

"Everyone is different; we see things in our own way. The point is to find our own road and live life to the full. We cannot do that until we realise what life is worth. Once we become happy for ourselves, life looks easier; big things become small. Thank you for helping me to find my direction, to see those big things are really small."

I cannot thank Ivan enough for the work and journey we shared over the past two years. Ivan always made me feel welcome and at ease no matter what was being discussed. I found myself, even when dealing with difficult aspects, feeling that I was not alone and an ear was always available. I could not recommend Ivan enough.  He is a warm, gentle, knowledgeable soul.  Thank you for your support and care. 

"I found Ivan very easy to talk to and a very good listener...Very helpful. Understood my point of view and supported me. Many thanks Ivan."

"Ivan provided considerate and compassionate support and a relaxing environment for my counselling sessions."

​"Due to the past trauma and emotional sufferings I had experienced in my life, I came to Ivan after reaching rock bottom, a very dark place in my life.  I could no longer see the light, was struggling to cope and had lost all hope in life.  Through counselling Ivan helped me emerge from that dark place I once was in.  He helped me to get the closure I needed to move forward and embrace life. I never felt judged by Ivan and always felt safe and comfortable to talk to him about my problems.  I truly cannot thank Ivan enough, he has truly helped me to change my life for the better and to realise that there is hope. Thank you from the bottom of my heart."

"I found a space to take a breath, and over time, see priorities around what was happening for me, and then pursue a way forward."

​When I met Ivan first I thought I would need maybe 8 to 12 sessions as I knew something was not right with my life and how I was feeling but I was wrong in that.  I needed more time for me to explore my life and see what was really happening to me under the surface of who I was presenting to the world.  Ivan provided support and a safe space for me to be myself and open up to all my past trauma, family issues and feelings about myself that it felt like home and that it was okay to be me and not always put others first and to be able to say No.  I am truly grateful for all that Ivan helped me achieve, see and understand about myself, my past, my life and family and so proud of all that I accomplished while attending counselling. I would highly recommend Ivan who provides such a gentle, open, kind, safe space, anyone would feel better just by being in his presence. Thank you Ivan for being you and doing all you do.

"I am living more thanks to the support I got from Ivan. I no longer feel controlled; I am in control of my life now. I have focus and direction because of the space I was given to explore what was wrong in my life and what I really wanted instead."

"I felt accepted from the first session. Ivan has a wonderful calm and accepting presence that I found soothing. It helped to ground me and I've become a lot calmer because of seeing him. I don’t "own" other people’s problems any more.  I now focus on how to better improve my life."

"I found Ivan very helpful in the fact of listening to me; he made me realise that I am not at fault for some of my past issues and has helped me to communicate with others and to assert myself verbally. I liked the information and theory behind why I felt the way I did."

"I went to see Ivan after my partner died. I was hoping he would give me the answers. Instead, he helped me to find the answers within myself. I've learnt to adjust to life without my partner; my love has not lessened but my pain has."

"Ivan 100% got me through an extremely emotional and distressing time for me. I would have struggled to cope without his help. Invaluable."

"I would highly recommend Ivan for counselling. I don't think I'd be where I am at the minute only for Ivan. I'm not 100% but I am 100% better than I was. Thanks Ivan"

"The compassion Ivan showed for me was immense. I've found a way to care for myself now."

"I found Ivan to be understanding of the situation I found myself in. Rather than give advice, Ivan made me understand the thoughts that I was processing in my own head which clarified certain things for me."

"I've always found it hard to express myself. But Ivan gave me space and patience to explore the things that were hurting me. I've learnt how to communicate better and to cope with the problems I face in a self-fulfilling way.

"With Ivan's insight and support, I was able to untangle a tricky and hurtful situation. I felt trustful during the sessions, as it was easy to exchange with him. Thanks to Ivan for his very efficient help and understanding. It brought me clarity and strength to get back on my feet."

"I was very happy I went to see Ivan. It was my first time to see a counsellor and I really learned a lot. I learned not to be so self-critical. He made me think about my issues from different aspects and I really felt safe and he listened attentively. My quality of life has improved since counselling."

"Ivan helped me overcome the personal issues that brought me to him, helped me to come to realisations through simple prompts, and, overall, helped me greatly to cope with what was bothering me. It felt judgement free throughout but also posed difficult questions to get me thinking about my situation in different ways. I enjoyed having a non-biased, reasoned voice to help me in a time of need."

"I was happy with the service from the start. There was no pressure on me to talk about things I didn't want to. I felt very comfortable to talk about things to Ivan."

"Ivan always made me feel at ease while discussing issues that were/still are extremely difficult to talk about."

"This time last year was a very difficult period in my life.  Ivan helped me work through my issues in our monthly sessions and today I feel so much better.  Thank you for all your help Ivan."

"It has been a great journey. Would highly recommend you to anyone."

"​I worked with Ivan for 2+ years and cannot thank him enough for helping me work through issues that I had been struggling with for a long time. Ivan helped me come into my own power and assert myself in ways I didn't know I could. He gave me a space where I could safely find trust in men. Ivan allowed me to be myself and accepted my ups and downs as they came! I am eternally grateful for the support and impact therapy with Ivan has had on me. Thank you."

"Working with Ivan over the past couple of years has been such an amazing journey. The self-development I have gained through his support has been phenomenal. His patience and professionalism are to be admired also. He has played a major role in my personal growth, and I feel the lightest Ive have ever felt. I would highly recommend his services."

Other Feedback

These two tables contain several items to which respondents could complete by choosing one of the following:

• Strongly Agree;
• Agree;
• Neither Agree nor Disagree;
• Disagree; or
• Strongly Disagree.  

The vast majority of responses were "Agree" or higher "Strongly Agree": One response only was "Neither Agree nor Disagree"; sometimes, respondents did not respond to some items. All scores received are included below. I finish with a space for current or former clients to provide feedback if they wish.

Client Feedback

I include this section for any former or current clients who would like to use these facilities to provide me with feedback.
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Feedback is very important to me as it will help me to improve my professional development and the service I offer to others. It can also give a client closure and a chance to consolidate learning. The more honest and candid the better and I encourage you to use this facility. 

​Thanks for your help.